Starbucks Coffee Company senior operations consultation manager, implementation architect, Ops Excellence - Seattle, WA in Seattle, Washington

Summary of Experience

  • Starbucks district manager experience (3 years) or 6 years of progressively responsible and equivalent experience including 3 years of retail operations multi-unit management and 3 years of implementation and/or project management in a retail or restaurant environment

Required Knowledge, Skills and Abilities

  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities

  • Strong knowledge of retail store operations, processes and procedures

  • Ability to establish and maintain effective cross-functional working relationships

  • Ability to operate and influence across all levels of the organization

  • Ability to communicate clearly and concisely, both orally and in writing

  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)

  • Strong analytical skills and decision making

  • Ability to manage large or highly-complex projects

  • Ability to assess the impact of change and develop processes to ensure effective implementation and user acceptance of new processes, products, procedures or methods

Job Scope

  • Annual Managed Expenses

  • Some travel may be required (up to 1 week/quarter).

Core Competencies

  • Puts the Customer First: Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience.

  • Works Well with Others: Listens and communicates well with others within and outside of Starbucks. Creates a team environment that is positive and productive.

  • Leads Courageously: Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.

  • Develops Continuously: Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve their potential.

  • Achieves Results: Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.

Starbucks and its brands are an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.