Starbucks Coffee Company director marketing operations, program management/process improvement, Marketing, SSC Seattle WA in Seattle, Washington


  • 10+ years of demonstrated ability in leading large scale, cross functional projects with significant financial impact and involving people from multiple levels

  • 10+ years of experience in project planning, management and delivery including all elements of scope, time, cost, risk quality, integration, procurement, and communications

  • 10+ years of working across functional business units to develop effective business solutions that align with company and business unit / department objectives

  • 7+ years of general management and people capacity management


  • Ability to implement best-in-class project management and change management processes. Past portfolio of work should include projects implementing continuous process improvement and/or information technology.

  • Adaptability, flexibility and the ability to deal with ambiguity associated with working in a fast paced and dynamic environment with a highly organized and time management capabilities.

  • Ability to establish, implement and influence strategy, vision and rhythm of the business operations.

  • Ability to lead via influence, persuasion, negotiation and effective communications and build relationships effectively.

  • Proven ability to identify, analyze, and solve ambiguous problems with an extreme attention to detail.

  • Demonstrated excellent analytical, problem-solving and decision-making skills.

  • Ability to represent Marketing Operations effectively and work with specialty groups to achieve mutually successful outcomes that enhance sound business operations and profitability.

  • Ability to present to all levels of internal and external management.

  • Broad business knowledge and understanding of multiple business disciplines, including: operations, go-to-market strategy and operations, marketing, brand/product development, creative/agency, finance and/or continuous process improvement/LEAN.

Starbucks and its brands are an equal opportunity employer of all qualified individuals, including minorities, women, veterans and individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.