Starbucks Coffee Company systems analyst II, Retail POS Systems, Information Technology - Seattle, WA in Seattle, Washington

Summary of Experience

  • Relevant functional/business process experience (5 years)

  • Solution design, testing, and implementation experience (4 years)

  • Applicable application and system configuration experience (4 years)

  • Production support, system maintenance, upgrades, and enhancement delivery experience (5 years)

  • IT Project experience as a project resource or lead (1 years)

Required Knowledge, Skills and Abilities

  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities

  • Familiarity of system development methodologies with experience throughout the full project lifecycle

  • Ability to identify/define technology solutions delivering required business capabilities

  • Familiarity /skill to objectively assess benefits, costs, and viability of proposed solution options

  • Familiarity of business process design and ability to drive process improvement initiatives

  • Ability to design and deploy reliable and scalable global technology solutions

  • Ability to develop clear, thorough functional design specifications that drive effective solution development

  • Familiarity of effective testing practices and methodologies

  • Ability to define and execute appropriate test scenarios to validate system solutions

  • Strong analytical and problem-solving skills

  • Ability to effectively utilize available tools and resources (internal and external) to resolve issues

  • Familiarity of SQL and ability to utilize ad hoc query tools (i.e. TOAD, SQL Plus) to troubleshoot system issues

  • Ability to work effectively in self-directed manner

  • Strong oral and written communication skills enabling the persuasive presentation of proposed solutions and the delivery of effective end-user training

  • Ability to help collaborate and drive consensus across a diverse group customers with conflicting priorities

Starbucks and its brands are an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.