Starbucks Coffee Company software quality assurance lead, Starbucks Technology - Seattle, WA in Seattle, Washington

Summary of Experience

  • Work experience in software requirements, development or testing with creating and executing quality assurance test plans, scenarios, cases, checklists and scripts. 7 years

  • Experience in software requirements, development, and testing activities with multiple, simultaneous quality assurance efforts, and a track record as a contributor with providing quality assurance support in an analyst capacity, including tools development and usage. 7 years

  • Demonstrated collaboration on project teams and interaction with project managers, business and functional analysts, developers and the business community directly related to quality assurance responsibilities and roles. 7 years

  • Experience with programming languages and script development. 7 years

  • Demonstrate test management processes and technical skills, including an understanding of manual and automated test execution and performance related tools. 7 years

  • Demonstrate knowledge using version control and defect tracking methods, including an understanding of associated tools. 7 years

  • Knowledge of project management skills, including an understanding of project management processes and related tools. 7 years

  • Knowledge of application software development life cycle concepts, lean and agile best practices, environment and configuration management, and test management methodologies and practices. 7 years

Required Knowledge, Skills and Abilities

  • Outstanding organization and planning skills

  • Exceptional communication skills with the ability to communicate clearly and concisely, both orally and in writing

  • Excellent facilitation and presentation skills

  • Excellent risk mitigation and process improvement skills

  • Sensitivity and collaborative relationship based awareness working with project sponsors and stakeholders

  • Strong attention to detail

  • Exceptional analytical, problem-solving, and decision-making abilities

  • Ability to research and recommend new and/or enhancements to processes and tools, based not only on technical factors, but financial and cultural as well

  • Technical systems knowledge for various applications and systems

  • Ability to manage and delegate numerous concurrent project, activities, and tasks under time constraints

  • Ability to and instruct and educate others on developing applicable test plans, scenarios, cases, and scripts

  • Team player who exhibits effective interpersonal skills with a collaborative style

  • A demonstrated track record of maintaining and improving individual as well as team job skills through training, self-research and self-study

  • Familiarity with Software Design Lifecycle

Core Competencies

Puts the Customer First: Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience.

Works Well with Others: Listens and communicates well with others within and outside of Starbucks. Creates a team environment that is positive and productive.

Leads Courageously: Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.

Develops Continuously: Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve their potential.

Achieves Results: Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.

Starbucks is an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.