Starbucks Coffee Company senior systems engineer exchange services, Starbucks Technology - Seattle, WA in Seattle, Washington

Summary of Experience

  • Diagnosing and troubleshooting system problems in a complex, heterogeneous systems environment (5 years)

  • Using diagnostic, monitoring, problem and change management tools, such as Remedy, HPOV, ITO, Patrol, and HP/Sun/AS/400 (5 years)

  • Leading product evaluations, planning, gathering requirements, testing, and recommending and implementing solutions (3 years)

  • Analyzing performance and problem data, recommending and implementing solutions, procedures and standards in a team environment

  • Leading technical projects as a subject matter expert on cross-functional teams

Required Knowledge, Skills and Abilities

  • Ability to design, plan, install and maintain server infrastructure

  • Ability to diagnose and resolve hardware and software problems

  • Detailed knowledge of network protocols such as TCP/IP and SNA

  • Detailed knowledge of server operating systems, specifically HPUX, Sun Solaris, and OS/400 and server performance and management tools

  • Detailed knowledge of UNIX server systems, specifically HP, Sun, and IBM AS/400

  • Knowledge of EMC systems and storage area networks (SAN)

  • Knowledge of system management tools such as HP OpenView, Patrol and Veritas, and layered software products such as Remedy and Microsoft Office Suite

Starbucks and its brands are an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.