Starbucks Coffee Company senior release manager, Starbucks Technology - Seattle, WA in Seattle, Washington

Summary of Experience Years

Release Management with custom developed and consumer off-the-shelf application software builds and deployments 7

Leading and mentoring Release Engineers 7

Deployment Management with application software and system hardware changes 5

Release Engineering, Configuration Management, and Change Control 5

Program/Project Management 5

Bachelor’s degree with coursework in Computer Science, Information Systems, Informatics, or a related field or degree equivalent; and/or relevant work experience in Release Management 7

Required Knowledge, Skills and Abilities

Technical and Analytical Skills

  • Advanced technical skills with application and system software development.

  • Strong understanding of server, database, storage and network infrastructure concepts and technologies.

  • Understanding of application and system architecture concepts including service-oriented architecture (SOA).

  • Understanding of Cloud computing services including Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).

  • Fluency with web and mobile developed applications and platforms.

  • Knowledge of application security, data privacy, and fraud protection.

  • Strong negotiation, problem-solving and analytical skills.

  • Strong investigation and root cause analysis skills.

  • Expertise with version control and code migration products and tools.

  • ITIL experience with standards for Release Management practices and service transitions.

  • ITSM experience with incident, problem, and change processes and tools.

  • Proficiency supporting one or more build and deployment tools.

Process and Methodology Knowledge

  • Applied expertise in Release Management best practices and approaches for custom developed, consumer off the-shelf, and digital applications.

  • Progressive technical knowledge of software development lifecycles, operations and methodologies.

  • Demonstrated competency supporting continuous integration and continuous delivery processes.

Communication and Collaboration Abilities

  • Strong communication skills to effectively communicate with diverse audiences at various levels of the organization.

  • Ability to explain complex issues in conventional terms.

  • Strong written, verbal, and presentation skills, including the ability to interact with various levels of management providing critical and timely information on release status.

  • Strong leadership skills, including the ability to build and inspire cross- functional collaborative teams.

  • Ability to manage geographically distributed teams.

  • Ability to navigate in a fast-paced dynamic environment with high degrees of agility.

Job Attributes

  • Job Number: 50024801

  • Job Group: Professional

  • Job Family: Technology

  • Job Subfamily: Quality Assurance

  • Job Location: United States

  • FLSA Status: Exempt

Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.