Starbucks Coffee Company program manager, Scalable Services & Continuous Improvement - Seattle WA in Seattle, Washington

Summary of Experience

  • Project management, including facilitation, and change management (8 years)

  • Working across functional areas to develop effective business solutions that align with company and business unit/department objectives (8 years)

  • Building, leading and mentoring teams (6 years)

  • Coaching and mentoring other leaders in continuous improvement (Lean / Six Sigma / etc.). (3 years)

  • Leading complex Lean/Six Sigma projects and facilitating continuous improvement workshops that resulted in sustained, on-going process improvement (6 years)

  • Delivering continuous improvement training programs, including providing content appropriate to different organizational roles and tailored to the specific environment (6 years)

Required Knowledge, Skills and Abilities

  • Ability to communicate clearly and concisely, both orally and in writing

  • Ability to balance multiple priorities and meet deadlines

  • Change management skills

  • Proficiency in Microsoft Word, PowerPoint, Excel, Visio and Project

  • Ability to influence at all levels within the organization

  • Collaborative problem-solving skills

  • Proficient in analyzing data to make fact-based decisions and connect continuous improvement outcomes to business value

Starbucks and its brands are an equal opportunity employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.