Starbucks Coffee Company manager, Technology Solutions, Starbucks Technology - Seattle, WA in Seattle, Washington

Summary of Experience

  • Diverse Technology experience in the integrated Workplace management systems space (10+ years) – Real estate development technology platforms or any large ERP experience.

  • IBM Tririga experience is preferred, not required.

  • Diverse experience in understanding An integrated workplace management system ( IWMS ) as a software platform to optimize the use of workplace resources, including the management of a company's real estate portfolio, Project Management, Facilities Management.

  • iWMS systems & technology, championing and leading multiple complex initiatives and deployments, preferably in a Global footprint (10+ years)

  • Progressive experience in systems design, testing and implementation within a large, global organization (10+ years)

  • Working in the functional business area (10+ years)

  • Analytical and problem-solving in a fast-paced environment (10+ years)

  • Team and project management experience, including the ability to build, lead and work with cross-functional teams (10+ years)

Required Knowledge, Skills and Abilities

  • Strong knowledge and demonstrated application of all facets of systems development lifecycle and technology operations.

  • Collaboratively and objectively assesses benefits, costs, and viability of proposed solution options and drives alignment across a diverse group of stakeholders.

  • Understanding of iWMS principles from a Store Development Retail point of view

  • Understanding of integrations between Transaction Systems (Oracle eBS, Tririga etc) and Data Analytics Platform.

  • Leadership in the utilization of user-centric design concepts in conjunction with agile prototyping, development, and testing to deploy highly engaging technology solutions to the end user.

  • Strong experience in application configuration management.

  • Working knowledge of Service Oriented Architecture (SOA) design and service management practices.

  • Working knowledge of Agile SCRUM solution design/development methodology and practices.

  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional initiatives and activities.

  • Ability to leverage business knowledge, sound judgment, and resourcefulness to determine appropriate course of action in challenging, ambiguous situations.

  • Strong written and verbal communicationskills. Ability to engage with and present ideas to senior leadership.Provides key input to facilitate decision-making process.

Job Scope

Number of direct reports 5-10

Annual budget for area of responsibility

  • Expense $1MM - $5MM

  • Capital Investment$$1MM - $10MM

Size/Scope of solutions deployed/supported

  • Geographic Reach: Single-region, multi-region, and/or global enterprise solutions

  • User Base: 10 – 10,000+ users

  • Functional Scope: Single-function point solutions and/or broad cross-functional solutions

  • Integration Complexity: Standalone solutions and/or highly integrated solutions5 – 10

Core Competencies

Puts the Customer First : Has a relentless focus on the customer. Understands what the customer wants and how to best deliver the experience.

Works Well with Others : Listens and communicates well with others within and outside of Starbucks. Creates a team environment that is positive and productive.

Leads Courageously : Takes personal responsibility to do the right thing, and persists in times of challenge or uncertainty. Adapts quickly to change and makes timely, thoughtful decisions.

Develops Continuously : Continuously seek opportunities to improve self and others. Leads with trust, honesty and commitment to hire, coach and develop partners to achieve their potential.

Achieves Results: Understands what drives overall business success and is accountable to prioritize and deliver quality results. Demonstrates knowledge of core products and processes to get results. Anticipates obstacles and takes action to prevent or minimize their impact.

All Starbucks Job Descriptions are confidential and proprietary, and are to be handled in accordance with the Starbucks Standards of Business Conduct. Accordingly, job descriptions cannot be shared with individuals outside of the company without the written permission of the director Compensation, Starbucks Coffee Company.