Starbucks Coffee Company team lead - teavana - Store# 28437, Teavana - Sawgrass Mills in Fort Lauderdale, Florida

Summary of Experience:

  • Previous retail experience (1 year)

  • Experience selling (1 year)

  • Experience leading and coaching teams (6 months – 1 year)

Basic Qualifications:

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

  • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation

  • Six (6) months or more of experience in a position that required constant interacting with and fulfilling the requests of customers

  • Comply with, coach and model a dress code that prohibits certain materials and styles, such as denim and sleeveless tops

  • Prepare beverages to standard recipes or customized for customers, such as recipe changes such as temperature, quantity of ingredients or substituted ingredients

  • Available to perform many different tasks within the store during each shift

  • Six (6) months or more of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

  • Perform, coach and model in a role that requires the use of specific sales techniques

  • Minimum of 18 years of age or older team lead, sales & operations

Required Knowledge, Skills and Abilities:

  • Ability to create a positive work environment.

  • Ability to demonstrate excellent customer service.

  • Demonstrates ability to sell and increase sales in a retail environment.

  • Demonstrates ability to prioritize and handle multiple tasks with a sense of urgency.

  • Ability to communicate effectively under pressure.

  • Ability to lead teams and effectively delegate.

  • Ability to listen to feedback and take constructive action toward improvement.

  • Demonstrates ability to follow up on assigned tasks.

Starbucks is an equal opportunity employer of all qualified individuals; including minorities, women, veterans, and individuals with disabilities, and regardless of sexual orientation or gender identity. Starbucks will consider for employment qualified applicants with criminal histories in a manner consistent with all federal, state, and local ordinances.